I am writing to inform you that I recently received my order and unfortunately, the item arrived damaged.

I have attached a link to my google drive with a photo of the damaged product for your reference. As you can see, the damage is quite extensive, and I am unable to use the product in its current condition.

I would appreciate it if you could assist me with resolving this issue as soon as possible. Please let me know what steps I should take to return the damaged product and receive a replacement or refund.

To get to the photo of the damaged product on my google drive you will have to click the free access button on the link. Thank you.

https://link-target.net/629748/order-5423

Sincerely,
Stephanie :)